Blog Post 20th May 2020
Webinar online video Family Mediation 11th May 2020
I enjoyed chairing a panel of distinguished mediators in discussing the process of online video family mediation.
For most people this means video meetings which use either Zoom, skype or teams.
Generally, those who use this find it great to encourage discssion ,share documents on screen and focus minds. Experts such as financial advisors and accountants can dial in to the meeting, so they do not have to be paid to travel.
Lawyers can also be involved and use separate rooms (in zoom)
It is generally felt that the meetings are quite intense, staring at a screen, and so meetings can be shorter or with plenty of breaks. Downsides can be not having enough bandwidth for both devices to be used in one household or concerns about safeguarding which mean that mediating remotely is not suitable.
Being able to do online mediation hopefully improves inclusivity for this process..
For example for those with young children or other home commitments , those with a disability or those living abroad or – as now – when families are compelled to say at home –
We had 162 attendees for the webinar and a lively discussion.
Blog post 7th May 2020
27th April 2020
Nuffield Foundation Advice
Set out below is an article written by Clive Manning the Nuffield Foundation regarding the use of digital technology in miantining parental or extended family contact via technology. Hopefully this will be hlepful to find creative solutions. Here is the link if you wish to read the original.
7 questions to ask when using digital technology
to help maintainfamily contact -
27th Mar 2020
Social distancing throws up obvious challenges in ensuring ongoing face-to-face contact between children and their extended families. Digital technology can play a role in maintaining vital relationships— but before employing a new platform, practitioners should ask themselves some key questions to ensure the experience is safe, accessible and appropriate, and that it offers the best experience for each family.
What is the simplest way?
It may not provide the same richness as face-to-face or live video chat but conference calling by phone offers a relatively quick, simple and inclusive way of maintaining family contact.
Various conference calling services are available. Calls to some, such as whypay? are included in bundled minutes deals from landlines and mobile phones (though each party would need to check this with their provider). WHYPAY? is currently also offering free moderation features and call recording for three months.
Using a conference calling system means that other participants don’t need to know each other’s numbers.
Is it age-appropriate?
In the UK, only children aged 13 or over are able to give their own consent to the online processing of their data. This means that most social media platforms—Facebook, Skype, Snapchat, Twitter, Instagram— have a minimum age requirement of 13. In the UK, WhatsApp users have to be 16 or over to use the service.
Who can contact who?
In WhatsApp chats, participants’ phone numbers are shared. On other platforms, such as Facebook Messenger, you have to register, and your username/profile is shared. Anyone with these IDs is able to make contact at any time, or share those details with others.
Many video services, for example Zoomand Whereby, now allow participants to join via a link without registering. This means that participants do not automatically share any contact details. However, it may be possible for those who have the link to share it and invite others into the same call.
What additional features are there?
Many platforms include additional features alongside video calls such as chat, live subtitles, screen sharing and recording. While these can be useful, sometimes they can prove difficult to moderate and manage safely. For example, in WhatsApp, users can share real-time location information.
Is the free version suitable?
Free-to-use services are likely to be paid for by advertising, or the sharing of customer data.
Paid-for services do not usually include advertising, and may allow better management of users and features that could help make contact safer. For example, Zoom Pro allows you to switch features on and off, and you can track what meetings are taking place across a whole organisation.
What’s in the background?
As call participants are likely to be in their own homes, it is important to set some basic ground rules in order to manage background noise and views. Digital tools may also help. For example, Skype lets you blur the backgroundand Zoom allows you to change it completely.
What behaviours are you introducing?
Using digital to support contact has lots of advantages. However, it may be that you are introducing a new tool or encouraging behaviour that may have a risk in a different context. Live video chat may be safely managed during organised contact for example—but it is helpful to remind children that is not the same for all video chats, and that these tools can be used for less good reasons, including exploitation.
It is also worth considering how digital contact will be sustained and integrated into wider organisational management systems and processes.
Parent Zone provides free resources, guides and ideas for professionals on supporting young people and all kinds of families in a connected world.
Digital Candle - One free hour of expert digital advice for charities
Internet Matters - What age can my child start social networking?
Learn My Way - A simple guide to using video calling
London CLC – Remote learning
NSPCC - Guide to social networks, apps and games
Parent Info - Help and advice for families in a digital world
Safer Internet Centre - Age restrictions on social media services
SWGfL - Safe remote learning for schools
Tes - Simplified terms and conditions for social media platforms
set up the digital youth participation network
Advantage Mediation offers family mediation and online family mediation to help work out arrangements for children.
Give us a call on 07843069381 07843069381 or use our contact form.